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Responses When Children Raise Concern

Posted on 17 November 2025

When children speak up about something that worries or upsets them, the way adults respond can make all the difference. Children often look to adults to help them understand and navigate difficult situations, and their courage in sharing should never be dismissed or overlooked. Safe, supportive responses create trust, while missteps can leave a child feeling unsafe or unheard.

1. Don’t Dismiss Their Feelings

Safe adults never say things like, “you’re overreacting” or “it’s probably nothing.” Children need to know that their feelings matter. By validating their discomfort, we show them that their emotions are important and that they can be trusted to share their concerns.

2. Take All Disclosures Seriously

Even if you’re unsure what happened, respond with care and urgency rather than doubt. You don’t need every detail to know that something isn’t right. Listening attentively and taking action is more important than having all the answers immediately.

3. Stay Calm

A child shouldn’t feel like they’re in trouble for speaking up. Maintaining a composed and steady response helps children feel safe, heard, and supported. Reacting with shock, anger, or panic can unintentionally make them feel guilty or scared for opening up.

4. Avoid Leading Questions

Don’t push for answers or try to fill in the gaps yourself. Allow the child to tell their story at their own pace and in their own words. This ensures they feel in control and not pressured or misunderstood.

5. Reassure Them It’s Not Their Fault

Simple statements like “I’m here. You’re safe now. It’s not your fault” matter more than you might think. These words reinforce that the child did the right thing by speaking up and that they are not alone. Children must understand that the responsibility lies with adults to keep them safe, not the other way around.

6. Follow Up

Supporting a child is not a one-time conversation. Check in regularly, keep the lines of communication open, and show that their safety and wellbeing continue to be a priority. Regular follow-ups help build trust and ensure the child knows they are protected and supported.

Listen and Take Action

If a child ever turns to you, will you know what to do? Listening without judgment, responding with care, and taking meaningful action can change a child’s life. One courageous moment from a child deserves a lifetime of safety from the adults around them.

Being a safe adult is about creating an environment where children feel seen, heard, and protected. The courage it takes for a child to speak up deserves our unwavering attention and care.


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