SAFE HANDS PROGRAM

Families in Crisis — We cannot change the past, but together we can help shape a safer future.

The Safe Hands Program, through At The Ark, exists to walk alongside families impacted by child sexual abuse, domestic and family violence, and trauma.

We understand firsthand how overwhelming life can feel following disclosure. In those early days, families are often navigating intense emotions, appointments with police, doctors, counsellors, child safety, schools, and legal services, all while simply trying to hold everyday life together. Even the smallest tasks can begin to feel impossible.

Safe Hands is about more than crisis support. We walk alongside individuals and families throughout their healing journey,  providing practical assistance, emotional support, advocacy, and ongoing care as they navigate the complex realities that often follow abuse and violence.

Our trained volunteers and support workers provide trauma-informed care tailored to each family’s needs. We help connect families with appropriate services and supports while also offering practical assistance that can ease some of the pressure during difficult seasons.

We also understand that for many families, the journey does not end after disclosure. Court processes, police statements, investigations, family law matters, and ongoing safety concerns can continue for months or even years. Safe Hands offers support through these difficult stages, including walking alongside families attending court and helping them feel supported and less alone during overwhelming moments.

Support may include:

• Food parcels and grocery assistance
• Lawn mowing and household support
• Laundry assistance
• Referrals to specialist services
• Emotional and practical support during crisis periods
• Assistance in navigating appointments and support systems
• Court support and accompaniment
• Ongoing support throughout the healing journey

Our services are not means-tested. Trauma and crisis do not discriminate, and neither do we. Whether a family earns $10,000 or $100,000 a year, the emotional impact of abuse and violence can be equally devastating.

At The Ark believes healing begins when people feel seen, supported, safe, and not alone.

For more information or to make a referral, please contact us on 1300 504 501.